What is ideas.sdltrados.com?

ideas.sdltrados.com is a forum where customers can suggest the new functionality and features they would like to see in SDL software. Customers will also able to see the product suggestions that have been made by other users and promote their favourite enhancements. ideas.sdltrados.com is designed to foster an environment of collaboration where customers can interact with SDL and other users. If you require technical support on existing products please visit: http://www.sdl.com/en/support/

Do I need an SDL account to use the ideas.sdl.com?

Yes, it’s a prerequisite to use the site and all SDL customers are automatically members of ideas.sdltrados.com. To login into ideas.sdltrados.com and submit an idea you can use the same login details as your SDL account. Some Enterprise customers may not have an SDL Account yet. This is easily resolved by going to https://oos.sdl.com/asp/products/ssl/account/ where you can sign up for an account.

top of page TOP

How do I submit a new idea to ideas.sdltrados.com?

Once you are logged in to ideas.sdltrados.com you can proceed to submit your ideas. Submit icon You can select from different categories to submit a proposal, drilling into product categories and their components in detail. The category will help other people find your idea.

To check if your idea has already been posted by another member, use the search box on the top of the page. If a matching idea already exists, all you need to do is promote the idea or add your comments. To submit a brand new idea, click on the “Submit Idea” tab. First choose a product category, by clicking on the relevant link, so your idea will display in the correct category, then enter a title and description. You can then also add an image if that helps convey your idea.

top of page TOP

How does the scoring work?

Every time you promote an idea the score on the idea increases in score by 10 points. This score indicates how well-liked the idea is. The more well-liked the idea, the higher its listing on the “Most Voted” pages. If two ideas have the same number of points, then the newer idea is listed higher.

top of page TOP

Can I post a specific comment on an idea?

Yes. To post a comment to an idea, just click on the idea title or the “comments” link under the idea, and enter your comment in the relevant text box.

top of page TOP

What kinds of ideas and comments can I submit?

We welcome your ideas and comments that will help SDL improve our products. Illegal material will not be posted and may be taken down at any time. We ask that you discuss ideas in a professional manner. Please review the Terms of Use for more information on the rules of conduct for material submitted to ideas.sdltrados.com.

top of page TOP

Does SDL monitor the ideas.sdl.com?

The ideas.sdltrados.com team is constantly reviewing the suggestions submitted. Our product management team keeps a close eye to understand which ideas are most important and most relevant to you. We will take your ideas seriously when planning future releases. On occasion, our product managers may participate in the dialogue or ask for input on an idea of their own.

top of page TOP

What is promoting?

Promotion is a crucial aspect of ideas.sdltrados.com. By voting for your favourite ideas, you are telling us what your vision and requirements are for future products. When ideas get a high promotion count this means that they are well liked, relevant, and conceptually sound. The more popular an idea is, the higher it is promoted on the site.

You can review existing ideas by using various search parameters such as popularity and chronological order to see what ideas others in the community have already made. You can promote an idea by simply clicking on the number of existing votes. You can only promote an idea once, you will then see a different image so that you know you have voted for it. (Promoted icon) You can also comment on the submitted.

top of page TOP

How does SDL decide which features to build?

Many factors go into planning new SDL features. ideas.sdltrados.com is one of the most direct and straightforward ways for our customers to communicate their requirements to us. In addition we visit with our customers in person, and conduct surveys on product needs. Also, we keep a close eye on market trends and technological innovation.

top of page TOP

Will I be compensated if my idea is implemented by SDL or another company?

No, there are no material rewards associated with submitting ideas on ideas.sdltrados.com. Please refer to the Terms and Conditions of ideas.sdltrados.com for more information.